Frequently Asked Waffle Questions
Here's everything people usually ask before buying an Emotional Support Tee. If your question isn't answered, message us — a real human will reply (weird, right?).
Ordering & Payment
What payment methods do you accept?
We accept all major cards (Visa, Mastercard, AmEx, Discover), PayPal, and Shop Pay.
Zero shady business — just fast checkout.
Is it safe to order from your website?
Yep. We use secure SSL encryption to protect every bit of your personal and payment information.
Shipping & Delivery
How long will it take to receive my order?
Orders are typically processed in 2–3 business days. Shipping starts after processing and takes 4–6 business days for U.S. orders.
Do you ship internationally?
Not at this time — we currently only ship within the United States.
How can I track my order?
Once your order ships, you'll get a tracking email automatically.
If you don't see it, check spam — your inbox sometimes panics at joy.
Product Information
What are your t-shirts made of?
Soft, durable 100% cotton (Gildan 5000 or Gildan 64000).
No sandpaper-feeling tees here.
How do your t-shirts fit?
Classic unisex fit — relaxed, familiar, comfortable.
Check our size chart for exact measurements.
Will the design fade or crack after washing?
Not if you treat it right. Our prints are high-quality and hold up well.
Wash inside out, cold water, tumble dry low. Avoid ironing the design.
Returns & Exchanges
What is your return policy?
30-day returns for unworn, unwashed items with tags.
(Custom/personalized shirts can only be returned if defective.)
How do I exchange for a different size?
Contact us within 30 days and we'll help you swap sizes.
Just return the original tee first.
What if my item arrives damaged or defective?
Send us photos and we'll replace it or refund you fast.
We don't argue — we fix it.
Care Instructions
How should I wash my t-shirt?
Turn inside out, machine wash cold with like colors, tumble dry low.
Treat it gently and avoid ironing the design.
Our Policies
See our full return policy, privacy policy, and terms of service for details.
Contact
How can I contact customer service?
Email us at support@dangwaffle.com or use the contact form.
We typically respond within 24 hours on business days.